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Emergency Broadband Benefit Program

Posted by Team Awesome on May 25, 2021 10:04:00 AM

You may qualify for assistance with your WhyFly broadband internet bill through the FCC's Emergency Broadband Benefit program.

We're excited to announce WhyFly is a participating provider in the FCC's Emergency Broadband Benefit program, specifically designed to help families financially impacted by COVID-19 stay connected through the pandemic. If any member in your household qualifies, you can receive our Awesome Internet for as little as $5 per month.

Learn More About EBB

Who Qualifies?
The FCC has laid out simple guidelines for qualification and if you or a member of your household qualifies for other financial assistance programs, it's likely you'll qualify for the EBB program too.

Do any of these apply to a member of your household?
• Income is at or below 135% of Federal Poverty Guidelines
• Participates in SNAP, Medicaid, SSI or Lifeline
• Qualifies for Federal Public Housing Assistance
• Receives Veterans Pension and Survivors Benefit
• Received a Federal Pell Grant during the current award year
• Approved for free and reduced-price lunch or breakfast program including the USDA Community Eligibility Provision in the 2019-2020 or 2020-2021 school year
• Experienced a substantial loss of income due to job loss or furlough since February 29, 2020 and the household had a total income in 2020 at or below $99,000 for single filers and $198,000 for joint

Read More About How to Qualify

Learn More About Households

How to Apply
Think you may qualify? It's easy to apply! Since the process may require you to provide certain documentation, we recommend applying online through Lifeline National Verifier provided by the USAC.

You can also choose to apply by mail, by downloading and printing an application (available in English and Spanish). Completed applications and supporting documentation can then be mailed to:

Emergency Broadband Support Center
P.O. Box 7081
London, KY 40742

Don't hesitate to call, text or email WhyFly with questions, we'll do our best to support you through the process: 302.722.7774 or email

Learn More About the EBB Application Process

Then What?
After you're approved by the Lifeline National Verifier, you just need to inform WhyFly by emailing us at and including the following info for the qualifying household member:
• Name
• Date of Birth
• Last 4 Digits of Social Security Number
• Application ID

That's it! Your monthly bill will then be reduced to $5 (or $0 if you're in an Awesome Apartment) for as long as the EBB program remains in effect: until the fund runs out or 6 months after the Department of Health and Human Services declares an end to the COVID-19 health emergency, whichever is sooner.

Don't Forget to Tell Your Friends!
WhyFly's Refer-A-Friend program applies to those who qualify for EBB, so you can continue to earn credits good for a free month of service whether or not you and the Awesome friends you refer are taking part in EBB. Just make sure that the person you refer drops your name when they sign up!

Questions? We're here to help.
Call or text: 302.722.7774 or 603.836.9400
or email:

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Topics: WHYFLY

Team Awesome: Karlis Ivansons, Network Wizard

Posted by Team Awesome on Feb 23, 2021 4:04:04 PM
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Topics: WhyFly Wilmington, Humans of WhyFly, Team Awesome


Posted by Team Awesome on Nov 30, 2020 9:11:25 AM

WhyFly aims to give more internet options in Manchester

By Jonathan Phelps New Hampshire Union Leader Nov 28, 2020 Updated Nov 28, 2020 

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Disinfecting Your Facility

Posted by Team Awesome on Mar 27, 2020 12:10:10 PM

WhyFly is following the CDC's guidelines for keeping our HQ, Van, and Equipment safe for you and our team. 
  • Close off areas used by the sick person.
  • Open outside doors and windows to increase air circulation in the area. Wait 24 hours (or as long as possible) before you clean or disinfect.


  Clean and disinfect   all areas used by the sick person , such as offices, bathrooms, common areas, shared electronic equipment like tablets, touch screens, keyboards, remote controls, and ATM machines.

When cleaning

  • Wear disposable gloves and gowns for all tasks in the cleaning process, including handling trash.
    • Additional personal protective equipment (PPE) might be required based on the cleaning/disinfectant products being used and whether there is a risk of splash.
    • Gloves and gowns should be removed carefully to avoid contamination of the wearer and the surrounding area.
  • Wash your hands often with soap and water for 20 seconds.
    • Always wash immediately after removing gloves and after contact with an ill person.
    • Hand sanitizer: If soap and water are not available and hands are not visibly dirty, an alcohol-based hand sanitizer that contains at least 60% alcohol may be used. However, if hands are visibly dirty, always wash hands with soap and water.
  • Additional key times to wash hands include:
    • After blowing one’s nose, coughing, or sneezing.
    • After using the restroom.
    • Before eating or preparing food.
    • After contact with animals or pets.
    • Before and after providing routine care for another person who needs assistance (e.g., a child).

For managers

  • Educate workers performing cleaning, laundry, and trash pick-up to recognize the symptoms of COVID-19.
  • Provide instructions on what to do if they develop symptoms within 14 days after their last possible exposure to the virus.
  • Develop policies for worker protection and provide training to all cleaning staff on site prior to providing cleaning tasks.
    • Training should include when to use PPE, what PPE is necessary, how to properly don (put on), use, and doff (take off) PPE, and how to properly dispose of PPE.
  • Ensure workers are trained on the hazards of the cleaning chemicals used in the workplace in accordance with OSHA’s Hazard Communication standard (29 CFR 1910.1200external icon).
  • Comply with OSHA’s standards on Bloodborne Pathogens (29 CFR 1910.1030external icon), including proper disposal of regulated waste, and PPE (29 CFR 1910.132external icon).

How to clean and disinfect



alert icon Wear disposable gloves to clean and disinfect.


  • Clean surfaces using soap and water. Practice routine cleaning of frequently touched surfaces.

High touch surfaces include:
Tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, sinks, etc.

  • Use diluted household bleach solutions if appropriate for the surface. Check to ensure the product is not past its expiration date. Unexpired household bleach will be effective against coronaviruses when properly diluted.

    Follow manufacturer’s instructions for application and proper ventilation. Never mix household bleach with ammonia or any other cleanser.

    To make a bleach solution, mix:

    • 5 tablespoons (1/3rd cup) bleach per gallon of water


    • 4 teaspoons bleach per quart of water
  • Alcohol solutions with at least 70% alcohol.
  • Household cleaners and disinfectants: Clean the area or item with soap and water or another detergent if it is dirty. Then, use a household disinfectant.

    Follow the instructions on the label to ensure safe and effective use of the product.

    Many products recommend:

    • Keeping the surface wet for several minutes to ensure germs are killed.
    • Precautions such as wearing gloves and making sure you have good ventilation during use of the product.

    Most EPA-registered household disinfectantsexternal icon should be effective.



Soft surfaces

For soft surfaces such as carpeted floor, rugs, and drapes

  • Clean the surface using soap and water or with cleaners appropriate for use on these surfaces.
  • Launder items (if possible) according to the manufacturer’s instructions.Use the warmest appropriate water setting and dry items completely.


  • Disinfect with an EPA-registered household disinfectant. These disinfectantsexternal icon meet EPA’s criteria for use against COVID-19.



For electronics, such as tablets, touch screens, keyboards, remote controls, and ATM machines

  • Consider putting a wipeable cover on electronics.
  • Follow manufacturer’s instruction for cleaning and dinfecting.
    • If no guidance, use alcohol-based wipes or sprays containing at least 70% alcohol. Dry surface thoroughly.


For clothing, towels, linens and other items

  • Wear disposable gloves.
  • Wash hands with soap and water as soon as you remove the gloves.
  • Do not shake dirty laundry.
  • Launder items according to the manufacturer’s instructions. Use the warmest appropriate water setting and dry items completely.
  • Dirty laundry from an ill person can be washed with other people’s items.
  • Clean and disinfect clothes hampers according to guidance above for surfaces.
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Topics: Covid-19,, health&safety

Second Chance Farms giving inmates a second chance.

Posted by Team Awesome on Feb 25, 2020 6:34:03 PM

Wilmington is filled with Awesome People doing Awesome things! Check out @secondchancefarms and @ajitgeorge

Second Chances Farm is giving former inmates a second chance at life through farming.

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Topics: Wilmington, Delaware, Local, Local businesses, Support Local, Supporting Local

Valentine's At NOMAD

Posted by Team Awesome on Feb 15, 2020 2:15:00 AM

Times up! Wander into NOMAD

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Topics: Live Music, Local, Local businesses, Locally Grown, Supporting Local, WHYFLY, WhyFly Wilmington, Valentines Day

Frontier Comes Back to Delaware!

Posted by Team Awesome on Feb 6, 2020 4:45:00 PM

for the full article and more information please click HERE

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Topics: Support, Support Local, Supporting Local, Teachers, WHYFLY, WhyFly Wilmington, Work Life Balance, YOU, Family Friendly, wifi, kids, students, Delaware Today

Lums Pond Historic Ruins

Posted by Team Awesome on Feb 6, 2020 11:00:00 AM

for the full article and more information please click HERE

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Topics: Wilmington, Delaware, gluten-free, Local, Sling TV, Teachers, WHYFLY, WhyFly Wilmington, Work Life Balance, YOU, students

A New Hard Seltzer Comes to Delaware!

Posted by Team Awesome on Feb 5, 2020 5:45:00 PM

for the full article and more information please click HERE

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Topics: Food trucks, gluten-free, Innovation, Local, Local businesses, Locally Grown, No Contracts, Small Businesses, Start-up, Trends, WHYFLY, WhyFly Wilmington, Work Life Balance, YOU, Makers Alley, Beer Garden, Delaware Today

Star Trek: Picard !

Posted by Team Awesome on Feb 5, 2020 12:42:58 PM
for the full article and more information please click HERE
article by: PHIL NICKINSON

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Topics: Netflix, Hulu, Wilmington, Delaware, Amazon Prime Video, Amazon Fire Stick, Cord-Cutters, cutting the cord, gluten-free, Stream Parade, Streaming, StreamingTV, Trends, TV, TV Shows, WHYFLY, WhyFly Wilmington, Work Life Balance, YOU, YouTube TV, Apple TV, wifi, kids, students

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